Will it document the way our agency does?
EMSSOAP is set up around your agency: your narrative format, your documentation rules and your own protocols.
Raul Gonzalez3 min readRead
// AUTHOR
Raul Gonzalez
CEO
7 articles published
We already have an ePCR. Where does EMSSOAP fit?
Your ePCR stays your record. EMSSOAP handles one part of it, the written narrative, and runs on the tablet you already carry.
Raul Gonzalez2 min readRead
Every sentence you sign should be yours
Your name is on the chart, so every sentence should be yours. How EMSSOAP drafts from what you say, asks instead of guessing, and keeps you the author.
Raul Gonzalez5 min readRead
Built for the medic in the field
EMSSOAP was built for medics in the field, from voice dictation trained on medical terminology to LiveQA that has your back before you sign the report.
Raul Gonzalez4 min readRead
Who can amend a patient care report?
A QA reviewer spots a gap in a narrative. The crew is off shift and fixing it takes ten seconds. Here is who is actually allowed to make that change, what federal documentation rules require of any amendment, and the workflow that keeps your agency out of trouble.
Raul Gonzalez10 min readRead
Understanding the Six Stages of the EMS Revenue Chain
This article breaks down the six stages of the EMS revenue chain in a simple, straightforward way so you can understand where value is created, where gaps tend to appear and how to support your team in improving efficiency and reimbursement.
Raul Gonzalez5 min readRead
The Silent Leak in EMS Reimbursement: How Insurers Use Virtual Credit Cards
💸 $325,590 — Paid, but Never Cashed
Raul Gonzalez4 min readRead